Operations with nothing retyped.

Mail triage and sorting

A shared inbox is where money gets lost. A booking waits for a reply until the evening, an invoice sits for a week, an enquiry about a party goes to a competitor. A person sorts all of it, and sorts it by hand.

1. 1A message arrivesThe agent reads the text, the attachments and the sender.
2. 2It works out the typeDocument, booking, customer request, party, complaint, spam.
3. 3It acts on the ruleRoutine gets a templated reply. A document goes for digitalisation. The rest becomes a task for the owner.
4. 4It hands over to a personWherever a decision is needed: the price of a party, an unusual request, a conflict.

Invoice and delivery note digitalisation

Invoices arrive by email, sit in supplier portals or exist only on paper. Someone gathers them, retypes them line by line and reconciles them. The mistake surfaces at the end of the month.

1. 1It gathers the documentsFrom email, from supplier portals and from photos uploaded by hand.
2. 2It reads line by lineItem, quantity, unit, price, total and the company details.
3. 3It reconcilesAgainst your item catalogue, past prices and duplicates.
4. 4It passes them onOnly checked lines. Anything contentious goes to a person for approval.

An agent for your processes

Every business has a process that rests on one person: a reconciliation, an export, a digest, a mailing. They go on holiday and the process stops. That process can be handed to an agent.

1. 1We describe itThe steps, the inputs, the outputs and the exceptions - together with whoever does it today.
2. 2We build itThe agent runs on your data and inside your systems, with access by permission.
3. 3We launch itOn a schedule or on an event, alongside a person for the first weeks.
4. 4We watch itThe action log, the quality of the result and the rules we adjust.