ITHS GATE · PRODUCT

Your operational data, sorted before it hits your team.

Restaurants run on messy inputs — WhatsApp photos of invoices, email attachments from suppliers, reservation forms, delivery confirmations. ITHS Gate reads all of it with AI, classifies every message, and routes structured data into your POS, accounting, and operational tools. The entry point to the stack.

In production · Managed service available now

Your operations run on five different inboxes.

Suppliers send invoices to WhatsApp. Partners email PDFs. Customers fill reservation forms. Delivery platforms push confirmations. Staff forward photos of handwritten notes. Every message matters. None of it is structured.

Somebody on your team spends hours every week doing what is essentially human OCR: reading messages, copy-pasting details, entering invoice totals into accounting software, logging reservations, matching deliveries to orders.

This work doesn't need a human. It needs a system that reads every incoming message, identifies what it is, extracts what matters, and routes it to the right destination — without losing anything and without asking the team to copy-paste.

Three layers, one data pipeline.

Gate sits between your messy inbound channels and your structured operational tools. AI reads, classifies, routes.

01
Ingestion
Gate connects to your inbound channels — WhatsApp Business, email inboxes, web forms, file drops. Every message is pulled in as it arrives, no manual forwarding needed.
02
Classification & extraction
AI reads the content — whether it's a typed email, a photographed invoice, a PDF attachment, or a voice note transcription. It identifies the document type (invoice / reservation / delivery / supplier quote / other) and extracts the fields that matter: amounts, dates, supplier name, line items, contact info.
03
Routing
Structured data flows to the right destination automatically — invoices to RestoAudit and accounting, reservations to your booking system, supplier quotes to procurement, everything else to a review queue. Nothing gets lost. Nothing needs re-entering.

Built for the operational reality of a restaurant.

These are the message types Gate processes today. Each one replaces a manual workflow.

Invoices
WhatsApp photos · email PDFs · scanned documents
OCR + AI Vision extracts supplier, date, line items, totals. Routes to RestoAudit for price-drift check and to accounting for entry.
Reservations
Web forms · email · phone message transcripts
Extracts party size, date, time, contact info, special requests. Creates booking in your reservation system, flags VIPs, sends confirmation.
Supplier messages
WhatsApp · email · SMS
Identifies quotes, availability updates, price changes, delivery confirmations. Routes quotes to procurement, flags price changes for review, logs delivery confirmations against orders.
Staff notes & updates
WhatsApp · voice notes · photos
Transcribes, categorizes (inventory note / incident report / schedule request / other), routes to the right manager or system.
Delivery platform confirmations
Wolt · Bolt Food · email confirmations
Matches to the right supplier order, confirms receipt, flags discrepancies between what was ordered and what was delivered.
Customer inquiries
Website forms · email · social DMs
Classifies (reservation / event booking / complaint / general), routes to the right team member, drafts first-pass reply for human review.

Measurable impact, within weeks of deployment.

Numbers from clients currently running Gate in production.

5h → 20min
Invoice processing time
Per week, per manager. Was: photograph → WhatsApp → copy amount to Excel → enter into 1C. Now: automatic.
0 missed
Incoming messages
Nothing sits in an inbox forgotten. Every message enters the pipeline — classified, logged, routed, or queued for human review.
72h → 15min
Invoice-to-accounting latency
From the moment supplier sends invoice to the moment it appears in accounting software. Was 2–3 days of manual handling. Now minutes.
100%
Audit trail
Every message has a timestamp, a classification, an extraction log, and a destination record. Nothing happens off the books.

Managed service, delivered end-to-end by ITHS.

Gate is delivered as a managed service — we configure the channels, tune the classification model for your specific suppliers and document types, set up routing to your existing tools, and monitor the pipeline. You don't manage an AI product. You get the output.

Typical onboarding: 2–3 weeks from kickoff to full production. First week we audit your inbound channels and document patterns. Second week we configure and run in parallel with manual handling. Third week we switch over, monitor, and iterate.

Pricing: configuration fee + monthly managed retainer. Discussed per engagement based on channel count and message volume. Book a walkthrough to scope for your operation.

Gate is the entry point. What follows depends on your architecture.

Gate feeds structured data into the rest of the stack. Most operators pair it with one or both of these.

◆ Next step ◆

Let's map your inbound data flow together.

The best way to scope Gate for your operation is a 30-minute walkthrough. We look at your current inbound channels, estimate message volume, and show you exactly what Gate would handle — with a rough deployment timeline.